Only 50% of employees in the UK rate their managers as effective, according to research conducted by the Kenexa
Research Institute (KRI), a division of global provider of business solutions for human resources Kenexa.
The KRI survey of more than 22,000 employees in 18 countries shows that a "good manager" has a significant impact on the
engagement levels of those workers on their teams and on their overall perception of the company.
Employees' evaluations of their manager are driven by the extent to which the manager displays the fundamentals of managerial
competence: doing a good job at managing the team's work and the team itself, and being perceived as a leader.
Employees in the UK define a "good manager" as someone who keeps his/her commitments, evaluates employees' performance
fairly, makes use of employees' ideas, quickly solves problems and practices open two-way communication.
"Effective managers are respectful, considerate and fair, as well as good organisers who can clearly communicate work expectations and provide feedback," said Jack Wiley, executive director, Kenexa Research Institute.
"While this is easy to grasp conceptually, many managers struggle with implementation but for those who get it,
there are considerable benefits."
Those employees who are satisfied with their manager state a much higher intention to stay with the organisation versus those who are dissatisfied.
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Source: recruitmenttoday
